TrexAPI for heterogeneous AI agents.
TrexAPI is a developer-facing API product for semantic payload delivery, TrexID pointer exchange, and edge retrieval workflows. Customers purchase access to hosted API capacity, dashboard access, billing support, and commercial usage rights for the TrexAPI service.
- 1Clear product descriptionWhat TrexAPI is, who buys it, and what is included.
- 2Public pricingStandard plans plus enterprise-by-quote support path.
- 3Purchase deliverablesDashboard access, API keys, support, hosted service usage.
- 4Policy pages on one screenPrivacy, refunds, terms, and support contact are all linked in navigation.
Brand: TrexAPI / TokenZip
Legal entity placeholder: [Replace with your registered legal entity name]
Support email: dev@tokenzip.org
What the customer is buying
TrexAPI is a hosted software product for developers and AI teams that want a commercial API service for semantic payload storage, retrieval, and TrexID-based transfer between agents or applications.
Hosted API access
Customers receive access to production API endpoints for payload push and retrieval, rate-limited by plan.
Dashboard & billing
Customers can manage accounts, subscriptions, API credentials, and future usage/billing information in the web dashboard.
Commercial support
Paid plans include support access, onboarding guidance, and access to product updates covered by the active subscription.
Pricing
Prices are shown in USD. Taxes may be calculated by Paddle at checkout depending on customer location. Enterprise pricing sheets and custom contract terms can be provided on request.
Developer
For evaluation, testing, and non-production exploration.
- Up to 10,000 requests per month
- Community-level support
- Sandbox and developer testing workflows
Pro Edge
For production API usage by startups, product teams, and developer tools.
- Up to 2 million requests per month
- Hosted semantic payload delivery
- Priority email support
- Commercial usage rights during active subscription
- Cancel anytime from account settings
Enterprise
For higher volume, custom support, procurement, or dedicated contract terms.
- Custom request volume and SLA discussions
- Dedicated onboarding
- Commercial review and security questionnaire support
- Custom pricing sheet available on request
What is delivered after purchase
TrexAPI is a digital software service. Delivery happens online and typically begins immediately after successful payment and account activation.
Immediate digital access
- Account access to the TrexAPI dashboard
- Plan activation or upgrade
- API key issuance or provisioning workflow
- Billing receipt and order confirmation
Support and account services
- Email support for billing and account questions
- Cancellation handling through the product account or support
- Upgrade and downgrade support where available
- No shipping, warehousing, or physical fulfillment
Frequently asked questions
These answers help reviewers and buyers understand how the commercial flow works before checkout.
Is this a physical product?
No. TrexAPI is a digital software service delivered online through account access, hosted APIs, and dashboard functionality.
When does access begin?
For standard self-serve plans, access normally begins after a successful checkout and account provisioning. Enterprise onboarding may involve an additional setup step.
Can customers cancel recurring billing?
Yes. Customers may cancel future renewals from their account area or by contacting support. Where Paddle-hosted customer self-service is enabled, buyers may also use the Paddle customer portal or paddle.net support flow for billing-related actions. Cancellation stops future billing but does not retroactively void service already delivered during the paid period.
How are taxes and receipts handled?
Paddle is intended to be used as merchant of record for payments, invoicing, and tax handling at checkout, subject to the production integration being enabled.
Privacy Policy
This Privacy Policy describes how [replace with legal entity name] operating the TrexAPI service collects, uses, stores, and protects personal data in connection with the TrexAPI website, dashboard, and API services.
- Information collected: account details, email address, billing metadata, support correspondence, API usage metadata, and security logs.
- Payment processing: payments are intended to be processed through Paddle. We do not store full card numbers on our own systems.
- Use of data: we use collected data to provide the service, authenticate users, deliver support, prevent fraud, and comply with legal obligations.
- Service providers: we may use infrastructure, analytics, authentication, support, and payment providers to operate the service.
- Retention: data is retained only as long as reasonably necessary for service delivery, legal compliance, support history, and security review.
- Security: we use commercially reasonable technical and organizational measures to protect account and service data.
- User rights: customers may request access, correction, or deletion of personal information, subject to contractual and legal obligations.
- Contact: privacy requests may be sent to dev@tokenzip.org.
Refund Policy
The refund rules below are written as a clear customer-facing policy for Paddle review. Adjust them to match your final production policy before launching live checkout.
- First-time subscriptions: customers may request a full refund within 14 days of the initial charge if the service is materially unusable for its described purpose.
- Duplicate or accidental charges: duplicate transactions or obvious billing errors are eligible for refund review.
- Renewals: renewal charges are generally not refundable once the new billing period has begun, unless required by law or approved as an exception.
- Enterprise contracts: enterprise purchases may be subject to separate contract terms and negotiated billing terms.
- How to request a refund: email dev@tokenzip.org with the order email, transaction date, and reason for request.
- Paddle buyer support: when the production Paddle checkout is live, buyers may also be able to use Paddle-hosted support flows for receipts, subscription management, or refund-related requests.
- Response target: refund requests are normally reviewed within 2 business days.
Terms and Conditions
These Terms apply to use of the TrexAPI website, dashboard, and hosted API service provided by [replace with legal entity name] under the TrexAPI / TokenZip brand.
- Service scope: TrexAPI provides hosted software functionality, account services, and related developer tooling subject to plan limits and service updates.
- Accounts: customers are responsible for safeguarding account credentials and for activity performed through their account or API keys.
- Subscriptions: paid plans renew automatically unless canceled before the next billing date.
- Acceptable use: customers may not use the service for unlawful, abusive, infringing, fraudulent, or security-harming activity.
- Intellectual property: the TrexAPI service, software, branding, and documentation remain the property of the operator or its licensors.
- Availability: service availability may change due to maintenance, updates, abuse prevention, or infrastructure incidents.
- Limitation of liability: to the maximum extent permitted by law, liability is limited to fees paid for the affected service period.
- Contact for legal or support issues: dev@tokenzip.org.
Contact & support
These details should be easy for buyers and Paddle reviewers to locate.
Support channels
Email: dev@tokenzip.org
Website: tokenzip.org
Support hours target: Monday to Friday, response within 2 business days
Business details
Brand: TrexAPI / TokenZip
Legal entity: [Replace with registered legal entity name]
Registered address: [Replace with business address]
Sales and enterprise pricing sheet: available on request by email